Venue support

Useful answers when the night needs to keep moving.

Host HQ support is practical, direct and based around what is happening in your venue.

First setup

Get the host dashboard, audience screen and player join flow ready before the first event.

Live-night recovery

Practical help with joining, screens, reconnects and anything threatening to interrupt the room.

Products and events

Help choosing formats, setting up products and keeping venue controls straightforward.

Account and billing

Support with venue access, product bundles, payment setup and account recovery.

Before a live night

Run the host, screen and join test while the room is still quiet.

A short test catches most device, browser, TV and venue Wi-Fi surprises before guests arrive.

New to Host HQ?

Start with a supported venue trial.

Tell us about your venue and we will help you choose the best first event to try.

Request a free trial